What if Edvard Munch was really trying to paint a dog with long ears, but he wasn’t a good painter and people got all excited about it, so he just went along with it? It’s funny isn’t it, if you look at things a little differently. Continue reading “Did You Knows from Brunos”
It’s Wow at Whilton with so much fun on Wednesdays as our Events return to Whilton Locks Garden Village. Woo Hoo! WOW – it’s WHILTON ON WEDNESDAYS. Continue reading “Meet the Animals”
Following government guidelines, our Garden Centre and Bruno’s Pet Shop are now both open – and it’s great to see you. Continue reading “Great To See You – On Site or On Line”
Following government guidelines, our Garden Centre and Bruno’s Pet Shop are now both open. Continue reading “How About a Visit?”
To all our customers,
If you have placed your order with us – thank you, but please bear with us. We have had a rather dramatic increase in orders in the last few days, and we are working through them as quickly as we can. It may take us a day to get back to you with a quote for your order. This is because with the huge amount of orders we are receiving, we just want to take time to get all the orders and pricing correct for each customer.
We then have a 3-4 day wait on the deliveries themselves, again with so many to get through we simply can not offer same or next day deliveries to anyone.
We have taken the decision to stop offering collection from store for orders. This is simply because we are trying to keep our team as safe as we can.
If you are planning on coming to visit the store, we just have a few things we would like to – politely – let you know before you get in your car….
YES the pet shop is open – but for ESSENTIALS ONLY please pay for what you came for as quickly as possible and keep a safe distance from our team,
NO – we are not open for browsing,
NO – you can not pop in store to quickly look at the garden furniture and
NO – you can not just go and browse the plant area out the back.
Please stay at home and if you are after something from the store, please follow these simple steps:
1. Phone us on 01327 843100 and we can pop an order together for you. Please make sure you know what you require, as we are inundated with phone calls for orders. We are very sorry, but we can not describe every plant we have to every customer – you will find a vast majority on our website http://www.wlgv.co.uk/whiltonlocksgardenvillage/shop/ so please take a look before calling.
2. Once we have got your order, we will then check we have the stock – picking the order as we go, so we know we have the items you desire. We will then phone you back (this may take a day or two) with a quote and if you wish to, we can go ahead with contactless payment over the phone.
3. We will then deliver your goods to your doorstep, (this may take a further 3-4 days) making sure to step away to a safe distance. But waiting for you to collect so we know they – and you – are safe. Giving you a little wave whilst doing so!
As previously stated, our phone lines are very, very busy at this time, so if you don’t get through, just try again. We may also ask for your name and number and call you back to place your order.
Being prepared with a list of what you require is a massive help to us – it enables us to get your order through quicker. At this time, we can not design a space in your garden – unfortunately we simply have not got the time to do this.
Thank you for your patience at this time, we really appreciate it. And thank you all for you for your kind words, and continuing support during these tough times – we honestly have the best customers.
Hope you are all keeping safe and keeping positive❤️
See you all soon,
The team @ WLGV
Our most common question? Do you delivery to …?
The quick answer is yes. Whilst one of the vans wouldn’t particularly look forward to an Outer Hebrides trip, we would happily quote and deliver anywhere. Continue reading “Contactless Delivery”
We will be on site daily throughout the day as normal, as we have pets and plants on site that need our daily care and attention. Continue reading “We Now Deliver Plants and Pet Food and more…”
We are also, still here for you – we know how beneficial gardening and plants can be for our mental health and wellbeing. So if there is anything essential you need delivering, from plants & compost, to pet foods & accessories, we can deliver it to you. Continue reading “PLANT-tastic! Delivered to Your Door – Contactless, of Course!”
Although our Garden Centre is closed to customers, we are still here for our animals and plants. Continue reading “Pet Shop Remains Open”
Pawsome Pooch Day
Saturday 6th July 10am-5pm
Save the date – and save some cash with a doggy discount day at Whilton Locks Garden Village.
Save 10% off on all dog accessories and treats. There’ll be super Savic savings with amazing Savic on dog crates! All Pooches will receive a complimentary doggy bag when visiting Brunos Pet store on 6th July 2019. Continue reading “Every Dog Has Its Day – and this could be it!”