We then have a 3-4 day wait on the deliveries themselves, again with so many to get through we simply can not offer same or next day deliveries to anyone.

We have taken the decision to stop offering collection from store for orders. This is simply because we are trying to keep our team as safe as we can.

If you are planning on coming to visit the store, we just have a few things we would like to – politely – let you know before you get in your car….
YES the pet shop is open – but for ESSENTIALS ONLY please pay for what you came for as quickly as possible and keep a safe distance from our team,
NO – we are not open for browsing,
NO – you can not pop in store to quickly look at the garden furniture and
NO – you can not just go and browse the plant area out the back.

Please stay at home and if you are after something from the store, please follow these simple steps:
1. Phone us on 01327 843100 and we can pop an order together for you. Please make sure you know what you require, as we are inundated with phone calls for orders. We are very sorry, but we can not describe every plant we have to every customer – you will find a vast majority on our website http://www.wlgv.co.uk/whiltonlocksgardenvillage/shop/ so please take a look before calling.
2. Once we have got your order, we will then check we have the stock – picking the order as we go, so we know we have the items you desire. We will then phone you back (this may take a day or two) with a quote and if you wish to, we can go ahead with contactless payment over the phone.
3. We will then deliver your goods to your doorstep, (this may take a further 3-4 days) making sure to step away to a safe distance. But waiting for you to collect so we know they – and you – are safe. Giving you a little wave whilst doing so!

As previously stated, our phone lines are very, very busy at this time, so if you don’t get through, just try again. We may also ask for your name and number and call you back to place your order.
Being prepared with a list of what you require is a massive help to us – it enables us to get your order through quicker. At this time, we can not design a space in your garden – unfortunately we simply have not got the time to do this.

Thank you for your patience at this time, we really appreciate it. And thank you all for you for your kind words, and continuing support during these tough times – we honestly have the best customers.
Hope you are all keeping safe and keeping positive❤️

See you all soon,
The team @ WLGV

Delivery examples 5 Miles £5, 7.5 Miles £10, 10 Miles £15, 15 Miles £20 etc. Typically Daventry is £5 for example.

We thought we’d share a few names to show how busy we are (thank you all for your patience if you can’t get straight through on the phones) and we so much appreciate your business and support – all these wonderful people have ordered direct on our website over the past couple of days*, alone – and we have shown where they live, to illustrate where the very latest deliveries are going to.

Leanne from Briar Hill
Karen from Daventry
Sarah from Flore
Allen from Woodford Halse
John from West Haddon
Andrew from Bugbrooke
Glen from Daventry
Jacqueline from Northampton
Angela from Great Brington
Olga from Towcester
Karen from Milton Malsor
John from East Haddon
Hayley from Long Buckby
Dawn from Flore
Chloe from Daventry
Colin from Hillmorton
John from Welton
Paul from Daventry
Geoff from Canons Ashby
Lesley from Rothersthorpe
Angela from Woolscott
Jim from Houlton
Sara from Crick
Michael from Weedon Bec
Lucy from Upper Stowe
Bob from Watford
Kate from Braunston
Kim from Dunchurch
Mary from Yelvertoft
Sally from Hardingstone
Mo from Weston Favell
Samantha from Daventry
Diana from Bugbrooke
Jill from Overstone
William from Cawston
Jim from Gayton
Eric from Rugby
Lisa from Guilsborough
Natalie from South
Sarah from Stanford on Avon
Veronica from Silverstone
Kimberley from Kettering
Joanne from Long Lawford
Jackie from Norton
Elaine from Duston

Oh and Richard from Chesterfield, Margaret from Colchester, Rachel from The Wirral and Angharad from Cheltenham.

Thankfully no Outer Hebrides, as yet!

#wewillgetitthere

*Written and compiled April, 3.

We know that lots of you have animals at home, and that plants can help with our physical and mental health and wellbeing, and as we will still be on site, we will still be offering our delivery service to those in need.

We care and we’ll get it there.
We don’t want anyone to feel alone in their own home – so we are offering EVERY product, in stock, in store, available for delivery direct to you or your isolating loved ones today, tomorrow and all through these strange times*. From plants to pet food, furniture to flowers, compost to containers – everything you have seen we have on your last visit – and more.

We’ll take every precaution with our deliveries for cleanliness and adhere to all current government guidelines.
We’ll deliver to your door and offer a virtual hug. We’ll notify you a delivery time and leave everything at your front door (or a suitable place you ask us to).

You aren’t alone we are on the end of the phone.
Delivery charges apply for certain purchases and/or geographical location. No minimum spend.
Delivery examples 5 Miles £5, 10 Miles £10, 15 Miles £15 etc. Typically Daventry £5, Rugby £10.

Thank you for your co-operation and continuing to support small, independent businesses like ours.
With love WLGV

*As long as we are allowed to do so. All government guidelines are being strictly adhered to and are re-assessed daily.

We are also, still here for you – we know how beneficial gardening and plants can be for our mental health and wellbeing. So if there is anything essential you need delivering, from plants & compost, to pet foods & accessories, we can deliver it to you.

All you need to do is follow these 3 easy steps:
1. Phone us on 01327 843100 and we can pop an order together for you.
2. Pay by debit or credit card over the phone – complete contactless payment.
3. We deliver your goods to your doorstep, making sure to step away to a safe distance. But waiting for you to collect so we know they and you are safe. Giving you a little wave whilst doing so!
You are not alone whilst in isolation, please call us, we will try our hardest to help you.
Spending the days in your garden? Order garden supplies, online for delivery. Order here: http://www.wlgv.co.uk/whiltonlocksgardenvillage/shop/

Our pet shop will still be open. However, we are operating a strict 1 customer at a time rule. We are asking for customers to wait at the main door to be advised when they can come through to the pet shop. We are still caring for our pets on site, they are being cared for by our team, but they are not for sale at this current time.

We will be back to normal, and open as soon as we feel is safe to do so, and will continue to be led by the government.

Thank you all for you for your kind words, and continuing support during these tough times – we honestly have the best customers ❤️

See you all soon,
The team @ WLGV

Tra la-la-la-la, la-la-la-la
It’s our birthday, we’re sixteen
Tra la-la-la-la, la-la-la-la
This weekend, offers to be seen
Tra la-la-la-la, la-la-la-la
Free events, here’s what we mean…

Saturday March 7, 2020, 10:00am to 4pm
Sunday March 8, 2020, 10:00am to 4pm

Celebrate our 16th birthday with sweet 16 savings and FREE events all weekend at Whilton Locks Garden Village.

FREE Cuddle the animals sessions, FREE Face Painting and a FREE Birthday Hunt (with a prize for every winner)

Well, Tra la-la-la-la, la-la-la-la, there’s 16% OFF everything* across the site.

PLUS
Feed a Family of Four – for just £16

Choose from a brilliant Breakfast or an awesome Afternoon Tea
Menu:
Option 1
x4 Breakfasts (Served all day)
Sausage, rasher of bacon, fried egg, mushrooms, hash brown and beans or tomatoes.

x4 Family Afternoon Tea :
Selection of sandwiches: mature cheddar cheese (4), home cooked ham (4), egg mayo (4).
Tortilla Crisps
Warm scone with raspberry jam and clotted cream (4)
Garden Pot Cake (4)
Vegetable Batons

(Drinks are not included)
Family of 4 gives you 4 meals.
Offer only valid 7th and 8th March 2020

…and so much MORE – but all for LESS.

* Very almost everything. 16% discount exclude some things, here’s sixteen we can think of:
1. Selected furniture
2. Livestock
3. Hutches
4. Pet food
5. Sale items
6. HTA Vouchers
7. Gift Vouchers.
8. Food in the Garden Centre
9. Sheds
10. Playhouses
11. Canalside purchases
12. Pick and Mix
13. Future event bookings
14. Ok we are struggling now as it’s only a few items really
15. Nope, I think that’s it, oh I suppose just to cover…
16. No further discount current offers

Sweeeeeet!

With Hozelock Cyprio, quality comes first and our confidence in our products has been proven over time.

Hozelock Cyprio provides everything you need to make and decorate the pond of your choice, including liners, fountain pumps, filtration systems and accessories.

Our continued commitment to customer care, combined with our high quality products, has made Hozelock Cyprio worldwide pond equipment experts.

View the range HERE:
http://www.wlgv.co.uk/whiltonlocksgardenvillage/product-category/hozelock/

Our main picture shows the Vortex Sphere. It is a self-contained water feature expertly crafted and will add a real sense of tranquillity to its selected location. Complete within this package are led lights which will illuminate the feature at night for you to enjoy into the evening amongst guests.

The Meditating Buddha Water Feature including LED lights it is a beautiful self-contained feature which will be a great addition to any spiritual surroundings.

The third water feature is brand new called Cotton Wood Spills and offers the ultimate in relaxation.
http://www.wlgv.co.uk/whiltonlocksgardenvillage/product-category/water-features/
#waterfeatures #whiltonlocksgardenvillage

It is important to acclimatise your fish correctly, so not to cause stress on the fish that can lead health problems and/or fish loss. Acclimation is the process of introducing fish into a new environment with minimal disturbance or sudden change from their existing environment.

When you purchase your fish from us we will put them in to a bag, some fish we may double bag because of the spines on certain fish, they can pierce the bag. We will then place the fish into a carrier bag; we strongly advise that you keep the fish in the bag until you get home this is to block out excess light and visible movement so that the fish remain calm whilst they are being transported. If you are travelling quite far we can put the fish into a box also to minimise heat loss or gain.

Always take your fish straight home, when you get home follow these steps to acclimatise your new fish.

1) Turn off your aquarium lights, bright light may disturb the new fish.

2) Take the fish out of the carrier bag/box and float the clear bag containing the new fish in your aquarium. If they have travelled for more than 20 minutes then open the bag to allow air in. fold the sides of the bag down to create a ‘floating rim’, keeping the bag upright.

3) After about 15-20 minutes the temperature of the water in the bag should have equalised to that of the aquarium water, if the bag hasn’t already been opened, fold the sides of the bag down to create a ‘floating rim’, keeping the bag upright

4) Add a cup full of your aquarium water into the bag approximately every 10 minutes for half an hour

5) You can then either; net the fish out of the bag and dispose of the water or gently tilt the bag and let the fish swim out. DO NO POUR THE FISH OUT

6) Leave the aquarium lights off for at least another hour

Autumn/winter and spring only feed once per day
When the water temperature drops to 10°C or below feed your fish on Wheatgerm. Wheatgerm is rich in fibre, and fish find it easier to digest in low temperatures.
When the water temperature drops fish lose their appetite, they are less active and find it difficult to digest ordinary food

When the water temperature drops below 45 °F (7 °C), your pond fish will not need feeding. At below freezing temperatures fish become dormant

1. Aquarium- we have a wide range of fish tanks in stock, both glass and acrylic, from 10 litres to 200+ litres.
2. Aquarium gravel- we have all sorts of colours and sizes in stock. Always make sure you wash your gravel (with water only) until the water runs clear, before you put it in to the aquarium as it will be dusty.
3. Aquarium Filter- most of our aquarium set ups come with a filter, but we can advise you on a filter if you already have an aquarium. Goldfish can live in a tank without a filter, but we strongly recommend using a filter as the water quality will be better for the fish. Remember to change your filter media (sponges, carbon etc.) regularly most manufacturers will recommend changing them about every 3 months but refer to the packaging/ instructions for more details.
4. Aquarium Heater- we can advise you on what wattage heater to buy for your aquarium, depending on the size aquarium you have. Most heaters come with a built in thermostat, so they will switch off when they get to the required temperature. The ideal aquarium temperature is 25/26C but different fish do require different temperatures so depending on what fish you a going to buy, will determine the temperature you will require.
5. Décor- it is best to only buy ornaments designed for an aquarium, some paints/ acrylics could be very toxic to fish, be sure to give them a rinse before you place them into the tank to get rid of any dust.
6. Water Treatments- de chlorinator, this will neutralise all the harmful chemicals (chlorine and chloramines) and metals that are in tap water making it safe for fish, you will also need to use this when topping up your aquarium. We have a selection in store and can advise you on the amount needed for your tank.
7. Live Bacteria- this will help to start the biological filtration, the bacteria needed to keep ammonia, nitrite and nitrate levels to a minimum, keeping your fish healthy.

The set up
When you get your aquarium home, put your aquarium into position (avoid heat sources such as radiators; windows and electrical appliances such as a T.V or stereo).
Once your gravel is washed place it in the bottom of your aquarium and gently even out, be careful not to scratch the aquarium, especially if you have bought an acrylic aquarium.
Time to start filling your aquarium, depending on the size that you bought, you can use a hosepipe, bucket (that hasn’t had any detergents used in) or a jug. When the aquarium is half full, this will be a good time to add your décor if you didn’t do it when it was empty.

Tip- Place a plate at the bottom of the aquarium and pour the water on to the plate to keep disturbance of the gravel to a minimum.

When you have filled your aquarium you can add the required amount of de chlorinator and live bacteria (depending on the size of the aquarium you have) refer to the manufacturers guide on how much to use.

Put your filter into place, give the media and the filter a rinse before you place it in to the aquarium, plug in and leave the aquarium to start the cycle.

Place your heater, the best position in near the filter so the flow move the heat around the aquarium.

Leave the aquarium to cycle for a few days before adding your fish, we recommend 5-7 days before adding fish.